Shipping Policy
Free Tracked Shipping to Australia
All NightBloom orders ship free to any address in Australia. We don't charge for shipping — ever.
Estimated Delivery Times
Orders are dispatched within 1–2 business days of being placed. Estimated delivery times after dispatch:
- Metro areas (Sydney, Melbourne, Brisbane, Perth, Adelaide): 8–12 business days
- Regional areas: 10–14 business days
- Remote areas: 12–18 business days
These are estimates. Delays can occasionally occur during peak periods or due to circumstances outside our control.
Tracking
You'll receive a tracking number by email within 24 hours of your order being dispatched.
Where We Ship From
NightBloom ships via our Australian distribution partner. Orders are processed and dispatched within Australia, which means better handling times and tracking coverage than stores shipping direct from overseas.
Lost or Delayed Parcels
If your order hasn't arrived within the estimated window, please contact us. We'll investigate and either locate the parcel or send a replacement at no cost to you.